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Privacy Policy

Effective Date: January 26, 2026

At Lone Pine Tree Service LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at lonepinetreeservicellc.net (the "Site") or interact with our services. By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

We operate as a solo-owned tree service business based in Lenoir, North Carolina, providing tree removal, trimming, landscaping, and hardscaping services primarily in Caldwell County and surrounding areas. Our Site is hosted on Wix.com, and some data handling may be subject to Wix's privacy practices (available at wix.com/privacy).

1. Information We Collect

We collect information to provide and improve our services. This may include:

  • Personal Information: When you submit a service inquiry, book an appointment, or contact us via the form on our Site, we may collect your name, phone number, email address, service preferences, and any message details you provide.

  • Usage Data: Automatically collected data such as your IP address, browser type, device information, pages visited, time spent on the Site, and referral sources. This helps us understand how visitors interact with our Site.

  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) for essential functions like remembering preferences and analyzing Site traffic. Third-party services (e.g., Google Analytics) may also place cookies to track usage anonymously. You can manage cookies through your browser settings.

We do not collect sensitive information such as payment details (handled securely by third-party processors if applicable) or data from children under 13.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Responding to your inquiries, scheduling services, and providing quotes.

  • Communicating with you about our services, promotions (e.g., discounts for first-time customers), or updates.

  • Improving our Site and services based on usage patterns.

  • Complying with legal obligations or resolving disputes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information in limited circumstances:

  • With service providers (e.g., Wix for hosting, email tools for communications) who assist us and are bound by confidentiality.

  • If required by law, such as in response to a subpoena or government request.

  • In the event of a business transfer (e.g., merger or sale), where your data would be an asset.

We do not share data with advertisers or unrelated third parties without your consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including encryption where appropriate and secure storage. However, no online transmission is 100% secure, so we cannot guarantee absolute security. If a breach occurs, we will notify affected users as required by law.

5. Your Rights and Choices

You have rights regarding your data:

  • Access and Update: Request a copy of your information or corrections by contacting us.

  • Opt-Out: Unsubscribe from communications via links in emails or by request.

  • Deletion: Ask us to delete your data, subject to legal retention requirements.

  • Cookies: Disable cookies in your browser, though this may limit Site functionality.

For users in certain regions (e.g., under GDPR or CCPA), additional rights may apply—contact us for details.

6. Third-Party Links

Our Site may link to external sites (e.g., Facebook). We are not responsible for their privacy practices—review their policies separately.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If we learn of such collection, we will delete it promptly.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted here with a revised effective date. Continued use of the Site after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Thank you for trusting Lone Pine Tree Service LLC with your information. We're here to serve your tree care needs responsibly.

FAQ's

1: What tree services do you offer in Lenoir, NC?

  • We provide a full range of professional tree services, including tree removal, tree trimming and pruning, stump grinding, emergency storm damage cleanup, tree health assessments, and land clearing. Our certified arborists ensure safe and efficient work for residential and commercial properties in Lenoir and the surrounding area

  • 2: How much does tree removal cost?

  • Tree removal costs vary based on factors like tree size, location, accessibility, and condition. On average, prices range from $400 for small trees (up to 30 feet) to $1000 or more for large or hazardous ones (over 60 feet). We offer free, no-obligation estimates to give you an accurate quote tailored to your needs in the Lenoir market.

  • 3: When is the best time of year for tree trimming?

  • The ideal time for tree trimming is during the dormant season, typically late fall to early spring, when trees are less stressed and disease risks are lower. However, we can trim year-round for safety or aesthetic reasons, avoiding peak growth periods in summer.

  • 4: Do you provide emergency tree removal services?

  • Yes, we offer 24/7 emergency tree services for storm-damaged trees, fallen limbs, or hazardous situations that pose immediate risks to property or safety. Our team responds quickly to minimize damage and ensure your peace of mind.

  • 5: Are your tree service technicians insured and certified?

  • Absolutely. All our technicians are fully insured with liability and workers' compensation coverage, Following all ISA standards ensuring we follow industry best practices for safe and effective tree care.

  • 6: How can I tell if a tree needs to be removed?

  • Signs include dead branches, leaning trunk, root damage, fungal growth, or cracks in the bark. If the tree is diseased, infested, or too close to structures, removal may be necessary. Our experts can perform a free inspection to assess and recommend the best action.

  • 7: What is stump grinding and why is it important?

  • Stump grinding involves using specialized equipment to grind the stump and roots below ground level, preventing regrowth and tripping hazards. It's essential for aesthetics, lawn maintenance, and avoiding pest infestations after tree removal.

  • 8: Do you offer free estimates for tree services?

  • Yes, we provide free, on-site estimates for all our services.

  • Just contact us with details about your project, and we'll schedule a visit to evaluate the work and provide a transparent, competitive quote without any hidden fees.

  • 9: How long does it take to remove a tree?

  • Tree removal time depends on the tree's size and complexity, small trees might take a few hours, while large or difficult ones could require a full day or more. Our efficient team uses modern equipment to complete jobs safely and promptly, minimizing disruption.

  • 10: What areas do you serve for tree care and removal?

  • We proudly serve Lenoir, NC, and surrounding regions, including Hickory, Morganton, Boone, Granite Falls, Hudson, Sawmills, Gamewell, Cajah's Mountain, Cedar Rock, and nearby areas in Caldwell, Burke, Catawba, and Watauga counties. Whether you're in urban, suburban, or rural areas, our local team is equipped to handle tree services efficiently and with minimal travel time.

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